Percona Alerting issues¶
No Alert rule templates tab on the Alerting page¶
Percona Alerting option isn’t active.
- Go to PMM Configuration > Settings > Advanced Settings.
- Enable Alerting.
Custom alert rule templates not migrated to Percona Alerting¶
After upgrading from the latest PMM 2 version to PMM 3, you will find all your alert templates under Alerting > Alert rule templates.
If you have any templates available in the /srv/ia/templates folder, make sure to transfer them to /srv/alerting/templates as PMM 3 will look for custom templates in this location.
Unreachable external IP addresses¶
If you get an email or page from your system that the IP is not reachable from outside my organization, do the following:
To configure your PMM Server’s Public Address, select Configuration → Settings → Advanced Settings, and supply an address to use in your alert notifications.
Alert Rule Templates are disabled¶
Built-in alerts are not editable, but you can copy them and edit the copies.
If you create a custom alert rule template, you will have access to edit.
Get expert help¶
If you need assistance, you can find comprehensive and free database knowledge on our community forum or blog posts. For professional support and services, contact our Percona Database Experts.